InterContinental Cleveland by IHG
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客人怎么说
The location (connection by Skywalk to Cleveland Hospital). The staffs. Hotel and restaurant staffs. All were the best and so much warmth, care, concern and love. The cleanliness, the overall ambience, the space, the air, light. Everything was perfect. We cannot think of any other hotel to recommend to our friends as well as our future trips. Special thanks for Ms. Samantha for her support during our stay. Not limited to her, but also everyone else as well, whom I do not remember their names. Big thanks to all.
Anish
2025年4月
I liked that it was directly at the Cleveland Clinic where I had my appointments and easy to navigate the hospital from the hotel, without even having to go outside. Excellent breakfast service at the onsite restaurant, fast, good food and delivered with a smile.
Tracy
2025年8月
lots of things that one just doesn’t see too much these days: the hallways are sleek, clean and beautifully lit; the rooms are large and comfortable; lighting was great, the bathroom was spacious with great counter space and very clean and well lit with a nice shaving/makeup mirror. 24 hour room service available which is great. prompt and courteous service. staff produced free bottled water constantly. the bed was quite comfortable.
Stephen
2025年1月
Perfectly located for our purposes. Beautiful spacious room with a great view (which included the lake) INCONCEIVABLY comfortable beds. Very helpful staff person at the desk who let us have our room when we arrived way ahead of time.
William
2025年4月
The clean lines of the public areas (quasi Japaneses aesthetic?) won me over on arrival. Actually, I was won over by the wonderful valet parker in the driveway--she set the tone for our visit. The room was spacious, supremely comfortable (two chairs for once! great beds). Dinner in the restaurant was superb. Ditto the breakfast in another restaurant.. Extremely helpful concierge who sent me up some shaving cream when I found I had forgotten mine. This is a first rate establishment.
William
2024年4月
It was clean and very well staffed. The staff were very kind. They went above and beyond. For example, a housekeeper offered to change sheets after my partner had surgery so we would have clean sheets. We also changed when we were leaving several times, and they worked with us easily and cheerfully (staying in the same room). The bed was comfortable; room service was good; and it was quiet. They were food allergy aware. The location on the skyway was very convenient.
Stephanie
2023年2月
The location was nicely located near where I was going. Staff very helpful and friendly. Beautiful hotel.
Sheila
2024年8月
The staff were very friendly and kind. Very clean. The attachment and walkway to the hospital provides a close convenience when loved ones are there and you are not able to stay with them.
Angel
2025年7月
Proximity to Cleveland Clinic. Good valet parking. Good restaurants.
Anonymous
2025年5月
Mary
2024年6月