InterContinental Cleveland by IHG

The location (connection by Skywalk to Cleveland Hospital). The staffs. Hotel and restaurant staffs. All were the best and so much warmth, care, concern and love. The cleanliness, the overall ambience, the space, the air, light. Everything was perfect. We cannot think of any other hotel to recommend to our friends as well as our future trips. Special thanks for Ms. Samantha for her support during our stay. Not limited to her, but also everyone else as well, whom I do not remember their names. Big thanks to all.

lots of things that one just doesn’t see too much these days: the hallways are sleek, clean and beautifully lit; the rooms are large and comfortable; lighting was great, the bathroom was spacious with great counter space and very clean and well lit with a nice shaving/makeup mirror. 24 hour room service available which is great. prompt and courteous service. staff produced free bottled water constantly. the bed was quite comfortable.

The clean lines of the public areas (quasi Japaneses aesthetic?) won me over on arrival. Actually, I was won over by the wonderful valet parker in the driveway--she set the tone for our visit. The room was spacious, supremely comfortable (two chairs for once! great beds). Dinner in the restaurant was superb. Ditto the breakfast in another restaurant.. Extremely helpful concierge who sent me up some shaving cream when I found I had forgotten mine. This is a first rate establishment.

The location was nicely located near where I was going. Staff very helpful and friendly. Beautiful hotel.

Proximity to Cleveland Clinic. Good valet parking. Good restaurants.