lots of things that one just doesn’t see too much these days: the hallways are sleek, clean and beautifully lit; the rooms are large and comfortable; lighting was great, the bathroom was spacious with great counter space and very clean and well lit with a nice shaving/makeup mirror. 24 hour room service available which is great. prompt and courteous service. staff produced free bottled water constantly. the bed was quite comfortable.
Stephen
January 2025
The clean lines of the public areas (quasi Japaneses aesthetic?) won me over on arrival. Actually, I was won over by the wonderful valet parker in the driveway--she set the tone for our visit. The room was spacious, supremely comfortable (two chairs for once! great beds). Dinner in the restaurant was superb. Ditto the breakfast in another restaurant.. Extremely helpful concierge who sent me up some shaving cream when I found I had forgotten mine. This is a first rate establishment.
William
April 2024
It was clean and very well staffed. The staff were very kind. They went above and beyond. For example, a housekeeper offered to change sheets after my partner had surgery so we would have clean sheets. We also changed when we were leaving several times, and they worked with us easily and cheerfully (staying in the same room). The bed was comfortable; room service was good; and it was quiet. They were food allergy aware. The location on the skyway was very convenient.
Stephanie
February 2023
The location was nicely located near where I was going. Staff very helpful and friendly. Beautiful hotel.
Sheila
August 2024
Granola with lemon curd was new to me and delicious. Coffee was very hot (which I love) Most comfortable mattress I have slept on
Meyer
November 2022
Skyway made it exceptionally easy to walk from the hotel to Cleveland Clinic without going outside. To access the walkway, all you needed to do was take the elevator in the hotel to the 3rd floor and walk out the hotel doors to the walkway. About a 5 minute walk to the main campus Bldg. The hospital staff drove golf carts across the skyway, giving rides to whoever couldn't make the short walk. If you are going to Cleveland Clinic, this really is worth the higher nightly fees for convenience and peace of mind. No worrying about parking, weather or security. The skyway is a main travel corridor between the main campus and bldg A, so it is always occupied, clean, climate controlled and very safe. The hotel has a fine dining restaurant and bar, another breakfast and lunch restaurant and an extensive 24 hour room service menu. Great food! The hotel is also extremely high quality as are the rooms. Highly recommend.
Brian
April 2022
Mary
June 2024
Reason to stay here is, of course, that it is connected to the buildings of the Cleveland Clinic. Rooms are large, well appointed, and clean. Club Level amenities are a real plus since most guests never leave the CC campus or the hotel. And, I gladly award an entire extra star for hotels with hooks in the bathroom. On request they will supply special furniture for those in need after surgery.
Frank
March 2022
Beautiful common spaces, connected to Cleveland Clinic without having to go outside, excellent breakfast included, clean room that was large with a great bathroom.
Chad
December 2024
Restaurant service was good during breakfast. Front desk staff was very friendly.
Swanny
August 2021
Reservations:
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